Terms And Conditions

- Cancellations made more than 3 days before the scheduled event will be eligible to transfer the booking to an alternative date or a credit note will be given.

- Cancellations made by client made within 3 days of the scheduled event will not be eligible for an alternative date or credit note.

We reserve the right to cancel or reschedule hikes due to inclement weather, mountain leader illness, safety concerns, or other unforeseen circumstances. In such cases, we will make every effort to reschedule the hike for a mutually agreeable date. In these circumstances, a credit note will be offered. Trekking Tom Experiences are not liable for any other transport or accommodation costs that you may have accrued due to cancellation, we strongly recommend you have adequate personal insurance cover for accident or injury, as well as travel insurance in case of cancellation. BMC offer suitable policies at surprisingly reasonable rates: https://www.thebmc.co.uk/modules/insurance/

Please note, on all events Trekking Tom Experiences requires a minimum of 3 participants per guided hike. If the minimum has not been met 48 hours before the hike, we will reach out and refund, reschedule or make alternate arrangements. If you are unsure on which events these are, please look on the individual event or contact us.

3. Risk and Liability
Trekking Tom Experiences takes all reasonable measures to ensure your safety during an event. Please note that these outdoor activities involve risk and have a danger of personal injury or death. Anyone taking part in these events shall be aware of these risks and agree to be responsible for their own actions and involvement. The client recognises that they are taking part in a Trekking Tom Experience event at their own risk. Any concerns, issues or questions should be raised with the Mountain leader. The client also recognises that Trekking Tom Experiences is not responsible for loss or damage to the personal property of the client, including vehicles, money, clothing and or equipment.

Clients are responsible for ensuring that they are medically and physically capable of completing the hike and should notify the guide or company of any health concerns or medical conditions in advance. If the guide or company determines that a client is not physically capable of completing the hike, or poses a safety risk to themselves or others, they may be asked to cancel their reservation and will not be eligible for a refund, alternative date or credit note.

The most common accident and/or injury in the outdoors include slips, trips and falls, as well as personal injury such as blisters, strained muscles, scratches & stings, sunburn, getting cold and varying degrees of personal discomfort due to weather/ground conditions (these are just examples and is not an exhaustive list). Of course, more serious accidents/injuries may occur due to the natural environment (steep, uneven, rocky, wet, slippery ground), personal health issues and extreme weather conditions. By taking part in this activity, you are aware of and accept these risks.

At all times during the event, clients must abide by the authority of the guide. If a client commits any illegal act or, in the reasonable opinion of the guide, the client's behaviour is dangerous (to themselves and/or others), disruptive, threatening or otherwise, or if the client is under the incidence of drugs or alcohol we reserve the right to terminate your participation in the event without any liability on our part.

I also assume responsibility of keeping myself safe - such as but not limited to being careful when walking on slippery surfaces or close to electric fences and barbed wire; as well staying away from cliff edges. I declare I will not do anything to put any other person or property at risk.

If a participant chooses to leave the organised group at any time during the walking activity and makes it clear or obvious that they are leaving the organised group, then the Mountain Leader ceases to have any responsibility or liability for that participant with immediate effect.

We advise you not to bring valuables on our trips. All baggage and personal items brought are done so at your own risk and knowing that Trekking Tom Experiences do not have insurance for them. We will not be responsible for any loss, damage or accident to any personal property.

4. Terrain
All hikes will involve a varying degree of uneven and rough terrain, muddy/rocky/wet ground, fields, riverside, woodland, remote open country, high ground, hills, moorland and mountainous terrain, steep ground, stiles, stream crossings, roads and lanes, farms and livestock as well as a number of ascents/descents, some of which may be steep and sustained. We may also encounter adverse weather conditions on the walk, as well as darkness and/or poor visibility.

5. Change of Route During Hike
The pre-planned routes may be subject to change whilst on the hike due to adverse weather conditions, pace of the group, fitness and ability levels, accidents or injuries etc. In extreme circumstances the hike may be terminated. Once the hike has commenced then any such changes to the pre-planned hike are deemed to be part of the walk. The decision to change or terminate the hike lies solely with the Mountain Leader.

6. Parental Responsibility
Children under the age of 18 are only accepted by prior agreement on our events. Any people under the age of 18 must be accompanied by their own parents or legal guardians who are over the age of 18 and agree to take full responsibility for their actions, safety and supervision of them at all times. By agreeing to these terms you confirm your child has the relevant fitness and/or experience to participate in these events and that you accept the risks for your client and give consent for them to take part.

7. Photos & Videos
Photos and videos are taken on courses and walks, which we then send you as a memento & use on our website and social media. If you do not consent to this please inform your Mountain Leader at the start of the walk. If the client is under the age of 18, we will ask for the parent or guardians permission first.

8. Intellectual Property
The content, trademarks, logos, and materials available on the Website are the property of Trekking Tom Experiences and are protected by applicable intellectual property laws. You may not use, copy, reproduce, republish, distribute, or modify any of the content without our prior written consent.

9. Dogs
We only accept dogs on day hikes that are well-behaved and good around other dogs and strangers, no dogs are allowed to attend weekend trips. If you bring your dog on a day hike, you are solely responsible for it, you must ensure it goes on the lead at appropriate times (around livestock, along roads and near cliff edges). In case you do not comply with the above regulations, you will not be accepted onto the trip and no refund will be due or offered.

10. Discount
Trekking Tom Experiences offer a 20% discount to past or current serving members of the armed forces. Please let us know upon booking and we will apply the discount.

11. Medical Conditions
Your personal safety is of paramount importance to us and therefore you are required to ensure that you are medically fit for the trip you have booked. You are required to advise us before the trip of any condition, medical or otherwise, that might affect your or other people's enjoyment of the trip, including but not limited to, conditions such as asthma, diabetes, heart conditions and allergies. If you have a medical condition that may affect the health or safety of others you are required to contact us before booking your trip.

12. Transport
Transport to and from trips: Our trips do not include transport, you are responsible for making your way to and from any event. We are not responsible if 3rd party service providers alter or cancel their transport. This can include but is not limited to: flights to or from a destination, trains or buses to or from a trip. If the transport provider that you have chosen to a trip cancels or alters your transport, it is your responsibility to find an alternative, such as another flight to a destination, or taking a bus if the train isn't operating etc.

Trekking Tom Experiences reserves the right to modify, update, or amend these Terms and Conditions at any time without prior notice. The changes will be effective immediately upon posting on the Website. Continued use of the Website after any such changes shall constitute your consent to such modifications.

By booking an event with us, clients acknowledge and agree to these terms and conditions.