Terms And Conditions

Cancellations made by Trekking Tom Experiences: (Due to weather and extreme circumstances)
If we need to cancel an event due to unforeseen circumstances or events, we will notify you as soon as possible. This may be due to circumstances out of our control such as extreme-weather, health advisory issues or against guidelines issued by the government for the activity to take place.

We reserve the right to cancel or reschedule hikes due to inclement weather, mountain leader illness, safety concerns, or other unforeseen circumstances. We are also unable to offer any refunds.

If the event is cancelled due to weather or reasons out of our control, then you will be offered:
- Move the booking to another date
- The exact same event on different dates or an alternative event but equal to monies paid
- If an alternative date is offered, this date will be within 12 months of the original event date

Cancellations made by Trekking Tom Experiences: (Reasons not related to weather or extreme circumstances)
If we need to cancel an event due to unforeseen circumstances or events, we will notify you as soon as possible. If the event is cancelled (not due to weather or extreme circumstances), you will be offered:
- Move the booking to another date
- An alternative event but equal to monies paid
- If an alternative date is offered, this date will be within 6 months of the original event date
- Voucher to be used for another event at the same price paid
- Full refund of monies paid

Travel & Personal Insurance:
Trekking Tom Experiences are not liable for any other transport, food or accommodation costs that you may have accrued due to cancellation, we strongly recommend you have adequate personal insurance cover for accident or injury, as well as travel insurance in case of cancellation. BMC offer suitable policies at surprisingly reasonable rates: BMC INSURANCE

Minimum Participant:
Please note, on all group hike events, Trekking Tom Experiences requires a minimum of 3 participants per guided hike. In the event of us having to cancel through insufficient numbers, we will let you know at least 4 days in advance and will offer you an alternative date. If the alternative does not suit you, we will return in full all money paid.

There is no minimum number for private guided or corporate itineraries.

3. Risk and Liability
Trekking Tom Experiences takes all reasonable measures to ensure your safety during an event. Please note that these outdoor activities involve risk and have a danger of personal injury or death. Anyone taking part in these events shall be aware of these risks and agree to be responsible for their own actions and involvement. The client recognises that they are taking part in a Trekking Tom Experience event at their own risk. Any concerns, issues or questions should be raised with the Mountain leader. The client also recognises that Trekking Tom Experiences is not responsible for loss or damage to the personal property of the client, including vehicles, money, clothing and or equipment.

Clients are responsible for ensuring that they are medically and physically capable of completing the hike and should notify the guide or company of any health concerns or medical conditions in advance. If the guide or company determines that a client is not physically capable of completing the hike, or poses a safety risk to themselves or others, they may be asked to cancel their reservation and will not be eligible for a refund, alternative date or credit note.

The most common accident and/or injury in the outdoors include slips, trips and falls, as well as personal injury such as blisters, strained muscles, scratches & stings, sunburn, getting cold and varying degrees of personal discomfort due to weather/ground conditions (these are just examples and is not an exhaustive list). Of course, more serious accidents/injuries may occur due to the natural environment (steep, uneven, rocky, wet, slippery ground), personal health issues and extreme weather conditions. By taking part in this activity, you are aware of and accept these risks.

At all times during the event, clients must abide by the authority of the guide. If a client commits any illegal act or, in the reasonable opinion of the guide, the client's behaviour is dangerous (to themselves and/or others), disruptive, threatening or otherwise, or if the client is under the incidence of drugs or alcohol we reserve the right to terminate your participation in the event without any liability on our part.

You also assume responsibility of keeping yourself safe - such as but not limited to being careful when walking on slippery surfaces or close to electric fences and barbed wire; as well staying away from cliff edges. I declare I will not do anything to put any other person or property at risk.

If a participant chooses to leave the organised group at any time during the walking activity and makes it clear or obvious that they are leaving the organised group, then the Mountain Leader ceases to have any responsibility or liability for that participant with immediate effect.

We advise you not to bring valuables on our trips. All baggage and personal items brought are done so at your own risk and knowing that Trekking Tom Experiences do not have insurance for them. We will not be responsible for any loss, damage or accident to any personal property.

Risk assessments are available on request.

4. Terrain
All hikes will involve a varying degree of uneven and rough terrain, muddy/rocky/wet ground, fields, riverside, woodland, remote open country, high ground, hills, moorland and mountainous terrain, steep ground, stiles, stream crossings, roads and lanes, farms and livestock as well as a number of ascents/descents, some of which may be steep and sustained. We may also encounter adverse weather conditions on the walk, as well as darkness and/or poor visibility.

5. Change of Route During Hike
The pre-planned routes may be subject to change whilst on the hike due to adverse weather conditions, pace of the group, fitness and ability levels, accidents or injuries. In extreme circumstances the hike may be terminated. Once the hike has commenced then any such changes to the pre-planned hike are deemed to be part of the walk. The decision to change or terminate the hike lies solely with the Mountain Leader.

6. Parental Responsibility
Children under the age of 18 are only accepted by prior agreement on our events. Any people under the age of 18 must be accompanied by their own parents or legal guardians who are over the age of 18 and agree to take full responsibility for their actions, safety and supervision of them at all times. By agreeing to these terms you confirm your child has the relevant fitness and/or experience to participate in these events and that you accept the risks for your client and give consent for them to take part.

7. Photos & Videos
Photos and videos are taken on courses and walks, which we then send you as a memento & use on our website and social media. If you do not consent to this please inform your Mountain Leader at the start of the walk. If the client is under the age of 18, we will ask for the parent or guardians permission first.

8. Intellectual Property
The content, trademarks, logos, and materials available on the Website are the property of Trekking Tom Experiences and are protected by applicable intellectual property laws. You may not use, copy, reproduce, republish, distribute, or modify any of the content without our prior written consent.

9. Dogs
Dogs are only allowed on day hikes with prior permission from us. If you wish to bring your dog, you must first request approval at the time of booking. Dogs must be well-behaved and comfortable around other dogs and people. They should be kept on a lead at appropriate times, such as around livestock, along roads, and near cliff edges. Failure to comply with these regulations will result in being refused participation, and no refund will be issued.

10. Discount
Trekking Tom Experiences offer a 20% discount to past or current serving members of the armed forces. Please let us know upon booking and we will apply the discount.

11. Medical Conditions
Your personal safety is of paramount importance to us and therefore you are required to ensure that you are medically fit for the trip you have booked. You are required to advise us before the trip of any condition, medical or otherwise, that might affect your or other people's enjoyment of the trip, including but not limited to, conditions such as asthma, diabetes, heart conditions and allergies. If you have a medical condition that may affect the health or safety of others you are required to contact us before booking your trip.

12. Transport
Transport to and from trips: Our trips do not include transport, you are responsible for making your way to and from any event. We are not responsible if 3rd party service providers alter or cancel their transport. This can include but is not limited to: flights to or from a destination, trains or buses to or from a trip. If the transport provider that you have chosen to a trip cancels or alters your transport, it is your responsibility to find an alternative, such as another flight to a destination, or taking a bus if the train isn't operating etc.

13. Hiking Weekend Holidays
When you make your booking, you must pay a deposit - This will be £100.
Any amount identified by us as a deposit is the deposit amount for the purpose of calculating cancellation charges. If a booking is made after 3rd July, the full amount is payable at time of booking..

Minimum Participants - If the minimum participant number of 9 is not reached by the 3rd July, we will not be able to make the event viable. All persons will get a full refund of any monies paid.

If the deposit and/or balance is not paid in time, we reserve the right to cancel your travel arrangements without reference to you. If the balance is not paid in time and we get no response from you within a reasonable amount of time, we reserve the right to retain your deposit. But we will make every effort to prevent this from happening.

If, after our confirmation invoice has been issued, you wish to change your travel arrangements in any way, for example your chosen departure date or holiday, we will do our utmost to make these changes, but it may not always be possible. You can transfer your booking to another person without penalty no later than 2 days before departure, but your replacement must satisfy all the conditions that apply to your booking.

Any request for changes to be made must be in writing from the person who made the booking. You may be asked to pay an administration charge of £25 per booking, and any further cost we incur in making this alteration. You should be aware that these costs could increase the closer to the departure date that changes are made, and you should contact us as soon as possible. Note: Certain arrangements may not be changeable after a reservation has been made and any alteration request could incur a cancellation charge of up to 100% of that part of the arrangements.

If you cancel your weekend event:

You, or any member of your party, may cancel your holiday at any time. Notification from the person who made the booking must be received in writing. Since we incur costs in cancelling your holiday, you will have to pay cancellation charges as below. Period before departure within which notice of Cancellation is received in writing by to us.

Charges Amount:

More than 57 days - Loss of Deposit - If you cancel more than 57 days prior to your trip, you will lose your deposit. Although we will make every effort to transfer your deposit to another person. Please enquire about this when booking, and we will advise you on which options are available.

More than 30 days 60% of the holiday cost

0-30 days before departure 100% of the holiday cost

Trekking Tom Experiences reserves the right to modify, update, or amend these Terms and Conditions at any time without prior notice. The changes will be effective immediately upon posting on the Website. Continued use of the Website after any such changes shall constitute your consent to such modifications.

By booking an event with us, clients acknowledge and agree to these terms and conditions.